Vello Five Star Service

Boiler broken? Plumbing problem? Central heating not working? Looking for a repair and emergency response team you can rely upon? Looking for straightforward pricing and dependable support? Looking for a friendly and professional company with qualified people?

Why are we unique?

Vello engineers use smart Brompton bikes.

Not only are these far more environmentally friendly than most other forms of transport, but they are much quicker at getting around London too.

The bikes have exactly the right amount of space for our Vello toolkit (which equips us to complete 80% of jobs on the spot) and they are fully foldable too, which means we can bring them into your home (in a protective bag), so you’ll never have to worry about finding us a parking space or waiting for us to get through London’s horrible traffic jams.


Brompton Bike

Fast. Friendly. Reliable.
Value for money. Knowhow.

Vello plumbers and engineers are on hand to help you out of any domestic crisis or household need when it comes to boilers, radiators, leaking pipes, blocked toilets and so on. We’re fast, friendly, reliable, have plenty of experience and offer great value for money.

Fivestar Toolkit

Whatever the job, you will always get the same superb standard of service from our expert engineers, plumbers and handymen.

The Vello team

We are boiler, plumbing and central heating experts

Vello are based in London offering an efficient repair service within Zone 1 and most of Zone 2.

In an emergency, we can reach you within the hour.

We deal with emergencies, repairs and Gas Safe certification. Anything to do with boilers, central heating or plumbing. We also offer a general handyman service to help out with things like fitting fire alarms, smoke and carbon monoxide detectors. We offer a one year warranty on all our work, whatever we do.

We are qualified plumbers and certified CIPHE engineers, so we know what we’re doing.

What do our core values mean for you?


We know that you have better things to do than wait around for an engineer. We will get to you as quickly as we can and always by the time we say we will. We even often offer a two-hour window when you book your slot, so you are not hanging around all day waiting for us to turn up.


Regardless of how stressed you are by your broken boiler, fault radiator or leaking pipes, you will find our engineers professional, polite and good natured at all times. We choose people who are pleasant by nature, and we train them to be on their best behavior at all times.


This is one of our most important values because we know that our customers expect a job to be completed efficiently and professionally and we always aim to meet or exceed customer expectations. You can rely on Vello engineers to turn up on time and get the job done.

Value for money

We offer a flat fee of £60 + VAT per hour for plumbing repairs, £70 + VAT per hour for boiler problems and gas safe certification, and £90 + VAT per hour for emergency jobs. We also provide all materials at trade price + 10%, which is often cheaper than RRP!


Vello’s expertise is key to our reputation and that’s why a Vello plumber is always highly experienced and trained in repairing all sorts of household plumbing problems. Our engineers are fully qualified, Gas Safe registered and members of CIPHE.

What qualifications do our engineers have?

Our engineers are all Gas Safe registered (please note that the Gas Safe Register replaced CORGI registration in April 2009) and members of CIPHE.

Vello also offers emergency assistance and, in most cases, we will get to you within the hour – we can even instruct you on the phone on certain steps you can take to minimise damage, such as finding and turning off the stopcock.

We have experience with lots of different emergencies, from fixing a burst pipe, to finding the cause of central heating problems or repairing a boiler than won’t provide hot water.

Our rate for emergencies is £90+VAT per hour, which makes us one of the cheapest emergency plumbers and boiler repairs companies in London.

If the property where you need us is located within Zone 1 and most of Zone 2, then you’re fine. If you’re not sure, give us a call on 020 3741 8018 and we will do our best to help you out.

Vello provide a broad range of handyman, plumbing, boiler repair and central heating services, including emergency response. Just tell us what the issue is and we’ll do our very best to fix it.

You may be interested to hear about our handyman service. Not only do we supply and fit fire alarms, smoke detectors and carbon monoxide (CO) detectors, but we can help you out with building flat pack furniture, grouting your bathroom tiles, putting up shelving, and so on.

Once you contact us, in most situations, we are able to get to you within 4 to 6 hours – if it’s an emergency, we’ll try our best to come over straight away. We also offer a two-hour window when you book a slot with us, so you don’t have to worry about waiting around all day for us to turn up.





London emergency repairs

Boilers. Plumbing. Central Heating.

Plumbing leaks?


Boiler repairs?


Heating Problems?

Don’t panic!


Vello can help.

There are a number of ways in which you can contact us.

Call 020 3741 8018

Email us:
Contact form to the right.
Live Chat below

Vello (London)
16 Upper Woburn Place
London WC1H 0BS

Your Name

Your Email

Your Message

Prove you are a human..!